Abstract
A robust relationship between law enforcement and the community is crucial for upholding peace, order, and public confidence. Police Station 6 (PS6) implements a variety of Police–Community Relations (PCR) initiatives aimed at enhancing cooperation, transparency, and accountability within Barangay Commonwealth, Quezon City. Nevertheless, the public's perception of these initiatives differs based on individual experiences and demographic variables. This study evaluated the public's perception of PS6’s community relation efforts concerning rapport building, police–community interaction, accountability, and transparency. Additionally, it identified significant differences in perception related to age, gender, educational level, and duration of residency or years of service, recognized existing challenges, and suggested strategies for improvement. The research used a quantitative descriptive survey methodology. A total of fifty (50) participants were involved, comprising 25 community residents and 25 police officers who were selected using purposive sampling. Data collection was conducted using a structured questionnaire that addressed demographic profiles, communication strategies, community openness, and challenges faced. The statistical methods employed included frequency and percentage distribution, weighted mean, composite mean, and the Kruskal–Wallis test. The majority of participants identified as male (74%), with ages ranging from 26 to 33 (50%), and 42% held college degrees, while 36% had 4 to 6 years of residency or service. The aspects of building rapport (3.07), police-community engagement (2.78), accountability (3.17), and transparency (3.03) received ratings of "Agree." Notable differences were found based on age, gender, education, and duration of residency in specific areas. The primary concerns included residents' perception that their involvement would not result in noticeable change, along with insufficient personnel or budget allocated for programs. Research findings suggest that PS6 generally upholds positive relations within the community. Nonetheless, perceptions vary among different demographic groups, especially concerning educational attainment. Issues such as limited participation and resource limitations continue to be areas of concern. It is advised to bolster inclusive communication, enhance visibility, and maintain community engagement to improve public trust.
Keywords: community engagement, public perception, Accountability, police–community relations, transparency
